Gayatree Dipchan
Behavior Consultant and Instructor at MCFM Global Limited
I am a seasoned Behavior Consultant with two decades of experience as a practicing Psychologist, specializing in sexual and violent trauma. My professional expertise extends across...
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- Behavioral Insight in Crisis Management: Understanding human responses during crises
- Empowering Women Through Behavioral Training: Enhancing agency and decision-making skills
- Trauma-Informed Leadership Approaches: Techniques for leading empathetic teams
- Neuro-Linguistic Programming for Personal Growth: Utilizing NLP for self-development strategies
- Cultural Sensitivity in Counseling: Adapting approaches to diverse populations.
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Tricky Workplace Situation Handled
- Set up a meeting with the mentee. Have a discussion on her expectations and what she needs. Communicate with her that the time difference makes in challenging to respond to immediately. Come up with different ways of communicating concerns and times where it can be effectively worked on. Schedule weekly/ bi-monthly meetings to follow up on concerns and challenges she may be experiencing.
- Listen to what the mentee is saying and her concerns. Recognise that she is a person on the the emotions she or I am experiencing. Set up ground rules for engaging with the conflict. Come up with solutions together and work together to determine if the potential outcomes will assist her development. Follow up with her.
- I was the senior psychologist at an NGO responsible for 4 team members. One team members wanted the role and when I got it, she refused to allow me to supervise her as was a requirement in her role. Many of the clients were from the law courts and the judiciary and our reporting affected outcomes for families. We had a few meetings one on one which was always polite and encouraging. The first meeting a process of determined. After three meetings where agreements were made around her supervision and she continued to ignore the procedure I had to write her formally to make her aware that the NGO board was going to be a part of the next meeting and her files would be assessed by not only myself but an outside evaluator. She accepted this. After her files were assessed, she was dismissed. Reason was not because of her work quality, but lack of ability to work with a team respectfully. This was difficult for me as I thought she was a good clinician, I know that she would have made much contributions if she had chosen to respect our agreements in the initial meetings. After this process, I made very clear in interview processing that supervision was a requirement for any clinician with under 5 years experience.
- I would use the perceptual pattern technique of having someone who is in conflict look at the conflict in from three perspectives, guiding them through each - Theirs, the other person and as an objective third person. Using this technique it can potentially help a client look at how the conflict can affect the other person and potential solutions that they cannot see when emotionally attached to the conflict situation.
- Goals are dreams that we work to reality. Being able to visualise your goals and take the outcomes into the future you want to create gives individuals motivation and continued inspiration. As a psychologist and hypnotherapist, the techniques of visualisation and mindfulness gets the client to create the goals, see it in movement and then give them the motivation and mental resources to achieve successful outcomes.
- With clearly defined and agreed upon goals both parties are able to engage effectively. It allows for open and honest communication as well as a mutually successful outcome.
- Establish what the individual needs are. Having clearly defined goals helps in creating a successful journey with the mentee. Being able to be a part of their successful outcome and sharing skills and knowledge that’ contributes to their success.
- d. Assign the mentee goal-oriented tasks that will help prepare him/her for the job role.
- Yes, it helps maintain focus on the outcomes I want to achieve. Every year start with goals that includes personal, professional, social and spiritual. Then a timeline is created for different actions to be initiated or completed. This helps me to manage my time and resources effectively and efficiently
- We begin to internalise the negative statements and perceptions and they become self fulfilling prophecies.
- I currently live in a country where I am a migrant and it's one of the top 5 best places to live in the world. I am a minority and can easily be looked at as being an outsider and using up the resources that are for their nationals and citizens. It can be very difficult if the discrimination is overt, especially when there is a child you are also trying to protect.
- Not at all. Acknowledging the hard work of Emily as well as the experiences that could have potentially affected Emily's decisions prior to choosing a career at 50+ is very admirable and I would have commended Emily on this journey and encourage her growth in any way I could have assisted.
- Yes, I am from the Caribbean and there is much diversity there in terms of race. Unfortunately there is also divisiveness due to the history of the islands and how different resources were distributed to different races. My family comes from an indo-caribbean heritage and the community I originate from is also mostly Indian. When I moved away to live in other parts of the country, there were more Afro-caribbean and without recognizing it I was fearful in interaction. Not because they were going to harm me actively, but because there was alot of criminal activities associated with the areas where they resided .
- Unconscious bias is one of the most harmful barriers in communication. Sometimes we are not aware that we are discriminating against others and this directly affects our decision making and choices. I would look at potentially asking them to reflect on their own implicit biases using the Harvard implicit bias test and then ask them to reflect on past experiences and how they can potentially change perspective. The perceptual positions pattern in a kinesthetic way to have them experience the other person's position and get an idea of how stereotyping and discrimination affects them.
