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Nidhi Agarwal

CX & Growth Consultant at Freelance

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"It takes months to find a new customer and second to loose one". Nidhi specializes in customer service and & believes in customer first approach. She strives to provide the best experience...

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  • Customer Experience Automation: Streamlining support using AI technologies
  • Retention & Churn Management: Strategies to retain valuable customers effectively
  • Online Reputation Management: Tools and techniques for maintaining brand image
  • Process Improvement Techniques: Enhancing customer service workflows efficiently
  • Social Media Listening Strategies: Understanding customer feedback through social channels.
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